Last updated: December 4, 2025

SymmetriCall is dedicated to providing a safe way for users to make and receive calls, and in order to achieve that goal, we do not permit certain behaviors while using SymmetriCall.

This Fair Use Policy outlines rules for using SymmetriCall's Services and is incorporated in our Terms of Use. Review our Terms of Use for more information.

We may modify this Policy from time to time as set forth in our Terms of Use. Your continued use of SymmetriCall after we have modified this Policy constitutes your acceptance of its terms.

Prohibited Activities

When using SymmetriCall, you and any users affiliated with your account must not use the Service to:

• Engage in behavior that is unlawful, harmful, abusive, indecent, obscene, threatening, harassing, violent, defamatory, libelous, deceptive, misleading, fraudulent, malicious, indecent, obscene, illicit, or tortious;
• Exploit or harm minors, or solicit information about minors without parental consent;
• Place calls without proper consent, including cold calls or prerecorded campaigns lacking a clear opt-out mechanism;
• Call during prohibited or “quiet” hours where outreach is generally considered abusive or intrusive;
• Call numbers in violation of applicable Do Not Call restrictions;
• Engage in continuous or repetitive calls in a way that does or could reasonably lead to complaints, including continuing to call individuals after a complaint has been received or after being asked to stop;
• Engage in traffic pumping or schemes designed to artificially inflate call volumes to high-cost or revenue-sharing numbers;
• Generate excessive short-duration calls or abnormal spikes in call attempts;
• Call large numbers of unique or sequential phone numbers in a manner inconsistent with normal business use by humans;
• Routinely call conference lines, chat lines, or similar services for non-business purposes;
• Commit fraudulent or deceptive acts, including impersonation, misrepresentation, or other behavior intended to defraud recipients;
• Send prerecorded voicemails (“voicemail drops”) in a fraudulent or harassing manner;
• Use SymmetriCall numbers as misleading or fraudulent callback numbers;
• Spoof or manipulate caller ID information with the intent to deceive, harass, or commit fraud;
• Leverage bots, auto-dialers, or any automated calling systems under any circumstances;
• Collect or gather user data without consent, where required, or otherwise without legal authorization.

Additionally, use of SymmetriCall in an unauthorized, excessive, or other manner that is designed to or could interfere with, compromise, or otherwise disrupt our equipment, networks, accounts, or ability to provide service is prohibited. This includes excessive usage of call minutes or other capabilities that are not consistent with normal, fair and reasonable use.

Consequences for Violation

SymmetriCall reserves the right to take reasonable action at our discretion if we believe you have violated this policy. Reasonable actions include imposing limits and charging overages on your usage, suspending your account or terminating your use.

Whenever reasonably possible, SymmetriCall will give you written notice of your violation of this policy before taking any such action.

Additional Terms

This Policy is not exhaustive and does not replace other restrictions, limitations, or requirements in our Terms of Use or under applicable law.